About us

"The real voyage of discovery consists not

 in seeking new landscapes, but

  in having new eyes."

— Marcel Proust

Our mission

For over 50 years we have been dedicated to making authentic travel seamless and accessible to everyone. We empower global travelers to make the most of their time on earth by having their dream vacations individually planned and booked by local in-destination travel experts.

 

Our story

At Rough Guides, we’ve been inspiring travelers and crafting unforgettable journeys since 1982. It all started with our founder, Mark Ellingham, and the Rough Guide to Greece - a book born from a passion for helping travelers explore with confidence and curiosity. Known for its “tell-it-like-it-is” ethos, it became an instant classic, empowering a generation of independent adventurers.

Over the years, we’ve evolved alongside travelers' needs. What began as trusted guidebooks for independent exploration has transformed into something more: a personalized travel service rooted in local expertise.

In 2017, Rough Guides entered an exciting new phase when René Frey took over the helm. This pivotal moment signaled our commitment to growing and innovating while staying true to our mission of creating meaningful travel experiences.

Travelers today seek not only authentic experiences but also convenience and safety before and during their journeys. With our broad network of local experts and guides, we can provide all of that.

That’s why we’ve taken the next step, introducing tailor-made travel, crafted by on-the-ground experts who know their destinations inside out. Whether it’s a hidden beach in Greece, the best street food in Vietnam, or a secluded lodge in Patagonia, our specialists provide the kind of insider knowledge that transforms trips into lifelong memories.

With this evolution, Rough Guides is now more than a trusted guidebook brand—we’re your partner in personalized travel, combining decades of experience with the expertise of local travel specialists to bring you authentic, seamless, safe, and deeply meaningful adventures.

Meet our Team

Joanne Owen
Joanne OwenWriter
Joanna Reeves
Joanna ReevesTravel Editor
Sarah Clark
Sarah ClarkHead of Publishing
Tomasz Burda
Tomasz BurdaHead of Product
Vicky Mullins
Vicky MullinsGroup SCM
Ties Lagraauw
Ties LagraauwContent Marketing Manager
Rachel Lawrance
Rachel LawranceSenior Editor
Lizzie Horrocks
Lizzie HorrocksTravel Editor
Amy Hopkins
Amy HopkinsHead of Digital Content
Agnieszka Mizak
Agnieszka MizakManaging Director

Tailor-Made Travel

At the heart of our approach is tailor-made travel—designed just for you. It’s more than just picking a destination; it’s about crafting a journey that reflects your passions, interests, and needs. With our local experts at your side, you’ll enjoy a truly personalized adventure, whether it’s uncovering hidden gems or indulging in unique cultural experiences.

How it works?

Imagine Your Perfect Getaway

Tell us what excites you, and we’ll turn it into reality.

Plan with Local Experts

Work with local experts to create a seamless, personalized travel experience.

Travel with Confidence

Enjoy expert support every step of the way, backed by our satisfaction guarantee.

people-sightseeing

Why travel this way?

Authentic and Personalized Experience

Hassle-free Planning & Secure Payment

Easy Travel & 24/7 In-Destination Assistance

Support for Local Communities

help me plan my trip

Why Rough Guides?

Millions

Of travelers trusted our services and products.

4.8/5

Rating based on our customers' feedback.

Hundreds

Verified local experts across 90+ destinations.

50+

Years of expertise in the travel industry.

With over 50 years of expertise, 90+ destinations, and millions of happy travelers, Rough Guides is a name you can trust. From iconic guidebooks to personalized travel planning, we’ve been the go-to choice for authentic, reliable adventures worldwide.

Contribute to local communities

At Rough Guides, travel is more than just a getaway—it’s a chance to connect, learn, and make a positive impact. That’s why we’re committed to supporting local communities, promoting sustainable tourism, and helping you explore the world with deeper purpose.