Costa Rica Local Travel Experts

Hi Anna Thank you for the follow up. The Costa Rica trip was amazing, we enjoyed the nature and country. Roberto was a great help and source to plan and get ready for the trip. We had a great experience with the driver, guides and hotels. Keep up with this work Michal

We booked a trip to Costa Rica with Rough Guide - what a fantastic holiday, they got it just right, beautiful hotels, great trips, excellent, and friendly and knowledgeable drivers.There was a lovely pace to the holiday with plenty to do but also time to chill and reflect. Highly recommended

Wonderful Holiday Roberto was great sorting out our 12 days in Costa Rica. All the places and hotels were great and the local guides were all great as were our transfer drivers. All knowledgable and wanted us to see everything possible. The only thing which I would say is the itinerary day notes and the information when you went into the planned day info didn't all match up with what the local tour company did with you. It is confusing but with hindsight I would double check with rough Guides exactly what is included in the day. One of ours said hanging bridges actually included but when we got there they weren't. I know Roberto had we contacted him would have sorted it but with only 2 days in a place and other tours/transfers already booked by rough guides there was no time to fit it in the local company informed us. It was disappointing but we still had a fantastic holiday and would definitely use rough guides again.

The trip planning with the Rough Guides and their local expert Roberto went smoothly and with great recommendations for lodging and activities. the actual trip went all as planned and exceeded our expectations on lodging, places visited and numerous activities all well arranged by the Rough Guides group. We had a fantastic trip in summary. thank you Rough Guides and Roberto, i highly recommend these folks.

Hi Roberto, we had a wonderful time in Costa Rica, every day was an adventure! We very much enjoyed Tortuguero, so much wildlife and seeing the turtles nesting and laying eggs was spectacular. We also very much enjoyed the authenticity of the Tortuga Lodge. I am sorry, we could not meet to thank you in person for a wonderful trip. We will warmly recommend Costa Rica to friends and family, as well as yourself and the Rough Guide for planning an outstanding trip. A truly amazing journey. Muchos gracias and Pura Vida!

Hi Roberto, we had a wonderful time in Costa Rica, every day was an adventure! We very much enjoyed Tortuguero, so much wildlife and seeing the turtles nesting and laying eggs was spectacular. We also very much enjoyed the authenticity of the Tortuga Lodge. I am sorry, we could not meet to thank you in person for a wonderful trip. We will warmly recommend Costa Rica to friends and family, as well as yourself and the Rough Guide for planning an outstanding trip. A truly amazing journey. Muchos gracias and Pura Vida!

We spent a fantastic time with the family getting to know an amazing country!!! I want to say a special thanks to Roberto that was supporting us every day and hour, answering our questions and solving immediately any topic that came up :-). Definity Insight Guides is the right agency for my family, it matches our needs and wishes, so I'm sure we will continue in touch and is a reference that I often share with family and friends

I have always enjoyed Rough Guides (books) and this year I decided to try the customized travel itineraries. Our agent in Costa Rica was Roberto and he was excellent! We told him what we were looking for (bird watching and nature, with a couple of extra activities) and he put together a wonderful itinerary for us, visiting some of the beautiful natural parks. We had a lot of back-and-forth messages and he would always try to find a way for us to have the bext experience. We did a lot of things in two weeks and there wasn't a single one we didn't enjoy. We contacted Roberto a few times with questions and he was really helpful every time. It was a truly memorable vacation, with nothing to worry about and everything going smoothly. Even when we got evacuated from Tortuguero, Roberto reworked the plans with no hassle for us. Perfect!!!

The service did a great job, the excursions and accommodations let some things to be desired. The accommodations were less than “luxury” as represented , that being said they were adequate. We booked a night excursion to go see turtle nesting, and were told by the guides they had come and gone a couple of weeks earlier ... and it’s timed on the moon and ride, so why book the excursion. The snorkeling excursion was in a bay with very choppy water and therefore very limited visibility. Our guide stayed on the beach and told us where to go by pointing, didn’t matter as you couldn’t see anything. All that being said the trip was wonderful and the area and people were great. After our first experience, I didn’t feel the need to check up on them when booking. In hindsight some personal investigations would have led me to limit the excursions that were booked. Roberto did a good job, they should maybe look into their excursion providers a little more! Love , Love Costa Rica!

Our trip has been amazing. This is our third time in Sri Lanka and possibly my favourite trip. I am already planning my next one.