Tailor-made trips reviews

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Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Trustpilot Rated 4.8/5.0

Total reviews: 623

Satisfaction: 4.90

Bruce

20/10/2025

“We are near finalizing a trip with Vaseem’s company for Spring 2026. Vaseem has made the process a very smooth one both with his excellent ideas and communication skills. He has been a genuine pleasure to work with.”

Lois

20/10/2025

“Gisel is terrific! Lots of great ideas and suggestions. Very knowledgeable and accommodating, friendly, funny and patient. We have not taken the trip yet and are still finalizing, but I am sure it will be wonderful.😊”

Ana Belen

20/10/2025

“She was very kind and she gave me allí the information that I need it”

Sandra

14/10/2025

“Selma appears to know the countries we wanted to visit and helped plan an interesting itinerary. Unfortunately, she really did not stay within the budget we expected and did not seem willing to bring the costs within the budget when requested. We are thinking about what to do and have not yet decided whether or not to book the trip with her as the budget is far over what we expected. Our prior experiences with Rough Guides travel agencies were well within our anticipated budget, so this is disappointing.”

Horace, US

Trip to Costa Rica
13/10/2025

“To be honest, I was very nervous about this trip to Costa Rica. I knew very little about the country before I booked my flight. As I began researching my trip to this amazing country I realized how little I really knew. I became concerned about how I would get from one place to another. Where would I have my meals. What attractions would I see and visit and how would I get there. Along came Rough Guide to the rescue. They took care of everything. Roberto, our travel agent took care of everything. He arranged all of private transportation from the airport to each of our 3 hotels. He also arranged our excursions from hiking trips through the rainforest to paddling down the river viewing all sorts of wildlife. These tours included very experienced naturalist who guided through the jungle where we were able to see some amazing wildlife. They also made meal and dining recommendations to the local restaurants. Rough Guide takes the worry out of international travel. I wouldn't hesitate recommending them to friends nor would hesitate using them again.”

Upali

10/10/2025

“My itinerary from Rosie was the begining. We have still not studied about LAOS fully (what we need to see etc). We will certainly speak with our Travel Agent in Sri Lanka with whom we have wokred for over 25 Years before finalizing any visit. In any case we will be purchasing our Air Tickets from them. Our intended visit is only OCTOBER 2026. So we have time and will take it a little cool. HOWEVER ROSIE WAS VERY GOOD AND GAVE US DETAILS WHAT WE WANTED THOUGH IT IS NOT THE FINAL. WE WILL CERTAINLY BE IN TOUCH WITH HER TOO.”