Tailor-made trips reviews

Tailor-made trips by Rough Guides local experts

Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.

Total reviews: 472

Satisfaction: 4.89

Preston

08/11/2024

“Sunny and the whole Rough Guides team - thank for expert preparation - I had an amazing time - truly the experience I was looking for. Please also ensure that all appropriate people know how amazing my guide, Tao, was. He ensured that I was well cared for throughout my time in Thailand. He’s a standout - the best guide experience I’ve ever had! Thanks again”

Andrew

07/11/2024

“I booked through Through rough guides and they used a local Guide I dealt with a lady called Habiba who was absolutely fantastic. She responded to our texts straight away. She planned a really good Trip We spent a night in Caro at the beginning and then flew to Luxor and went down the aisle for four night five days We then went to hurgarda where we had All inclusive Hotel for three days and then we went back to Caro and had two nights since saw the Pyramids Spinks and Egyptian Museum it was a fantastic tailor-made trip. Habiba was fantastic. I was delighted and would thoroughly recommend using rough guides and Habiba.”

Komm

03/11/2024

“Easy and reliable guidance from the start of planning, payment and suggestions. Seamless and trustworthy services, an amazing guide and responsible Fatah made the trip even more amazing.”

Liz

28/10/2024

“Right from our initial booking enquiry with Ravi, through to our travels in Kerala, our experience with was smooth, practical and tailored so well to our individual needs. All our guides on the our trip were excellent, always on time as arranged, full of local knowledge, and passionate delivering their tours to us. Our trip included such a variety of experiences, from walking city tours, a street food tour, houseboat stay and hiking a mountain. Special mentions to tour guides Saji, our fabulous guide in Kochi, also Sunil in Kochi, and Muthu in Madurai. As well as our guide in Kumarakom whose knowledge was fabulous in explaining all about the Backwaters and the local area. We have to highlight our fabulous driver, Roy, who greeted us each morning with a wonderful smile and drove us safely through India’s mad and busy weaving traffic! He seamlessly coordinated with all our guides to meet on each day and made our trip a real pleasure. Thank you, we will recommend you on to friends and family, and hope to use you again.”

Joanna

27/10/2024

“I had a pleasure to finding Insight Guides totally by accident and decided to use them during my travels in India. We have been matched with a fantastic Amit and his company, who has then created a bespoke itinerary for me and my friend, and adjusted our stay to a shorter period of time (as we were there for the wedding and using the rest of the week to travel around). As we were 2 women travelling by ourselves, I can now safely say, we wouldn't be able to do it without the travel operator. Thanks to flexibility and tailoring bespoke experience, we have had a great time :) I will be recommending Insight Travels to all my friends”

Nancy

22/10/2024

“We've used Insight Guides now three times (more to come) and I'll be rating this third time. It was an 8 day trip for 5 to Belgium and The Netherlands. Our travel coordinator Valentine was exceptional. We spent a few communications back and forth to discuss ideas and durations in each country. A tweak here and there with great suggestions for things we hadn't thought of. All communication was clear. In the end - it was flawless. In particular, the lodging in both locations was amazing - central location for either walking or hopping a bus/tram or a train as needed, for restaurants too. She arranged private tours for the 5 of us and every tour guide was knowledgeable, enthusiastic and tailored things to us as we went. Each one contacted us a few hours before our meeting time (via WhatsApp) to ensure a smooth meet-up. She pre-purchased our train tickets. All trip information came in a lovely PDF prior to the trip with imbedded links we could access as the trip progressed. I'll add that 2 of our folks got sick midway and Valentine was able to cancel one of our tour guides and fully refunded that portion of the money. She checked in a day later to see how they were feeling. She also checked in just to make sure we didn't need anything or have any questions. SUPERB!”

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