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Plan your tailor-made trip with a local expert
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Travel stress-free with local assistance and 24/7 support
Tailor-made trips by Rough Guides local experts
Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
Total reviews: 454
Satisfaction: 4.89
Hilarion
“I waited a few days after returning from a 14 day tour organized for me by Mohamed at Tilila Travel. I am lost for words that can express my gratitude. I want to share my experience with everyone in search of an honest, knowledgeable, professional, fair, flexible, responsible, detailed & trustworthy travel agent in Morocco. Instead of joining a group tour, I asked Mohammed to quote me a price for just one person, adding some stops, changing cities each day and upgrading my accommodations to 4-stars ratings; 3 star hotels are the norm on most group tour packages. I wanted 4 stars as this was my first visit to Morocco. Mohamed suggested a mix of Riads, Dars, resorts, Kasbahs, B&B’s & a even a Deluxe Tent in the Sahara. All were very good to excellent and perfectly deserving of a 4 star classification, except for the last night hotel which classified itself as 5 stars (Palais dei Princesses in Marrakesh). Maybe at one time it deserved 5 stars; but, no longer. In terms of room size, cleanliness of common areas, front desk staff behavior, restaurant, services & even the furniture, it is at MOST 3 stars; avoid it. There was a snag at the Casablanca hotel (average) caused by a hotel bookkeeping error & a rude check-in agent. As this was my first visit to Morocco I wanted to see as many cities as possible so that when I returned to Morocco I could visit my favorite cities. I knew my request presented a challenge as I would be asking the assigned driver to drive many hours each day. In just a few days Mohamed created a detailed proposal for an escorted solo tour which included a driver, comfortable vehicle, specialized guides in 4 of the stops, breakfasts each day & some dinners (included by Mohamed without me even asking). Mohamed also said I could alter the tour as I saw fit in case I was tired or changed my mind on a scheduled stop. The final step: agree on a price. As a guide, I used the cost (for one person) of an advertised group tour (adding the solo traveler supplement) & came up with what I thought would be a fair price. We went back & forth a few times & came to an agreement. I chose Tilila Travel because of the exceptional reviews others have submitted. All those 5-star reviews are accurate: Mohamed IS exceptional. I would recommend him to anyone wanting a perfectly planned, comfortable & safe tour of Morocco at a fair price. Whether you are a solo traveler like myself, or a small group of family or friends, ask Tilila Travel to make all arrangements. Each day, my driver Kamal would suggest a departure time and once I was in our van, Kamal took care of everything; from the time we began our day until the time we arrived at the overnight accommodation at which time I had personal/alone time; perfect. About my diver Kamal; In my opinion you want a driver to drive safely, to know the roads & the vehicle, to know exactly where we are at all times, to be familiar with every city or site on the itinerary, punctual, well-groomed, polite, organized, helpful (including translations where needed), flexible & able to communicate. Kamal fulfilled every requirement. Better yet, as I wanted to improve my intermediate French language skills, I chose to primarily communicate in French. Although Kamal could communicate in English, his French was excellent so I saw it as an opportunity to turn the tour into a 14 day French conversation class. Every day, I felt more comfortable speaking French although I would periodically turn to English when I got stuck. The entire experience, from planning to execution, was excellent. I found Mohamed to be responsible, kind, and most importantly, honest. He is one of the best travel agents I have encountered. In my opinion, you’ll be making the right decision if you ask him to organize your stay in Morocco.”
David
“Rough Guides planned and flawlessly executed my trip to India (Delhi, Agra, Jaipur). We were able to visit 7 world heritage sites in 3 days. We had a driver and private car for 3 days, and a different local guide for each of the 3 cities. Rough Guides arranged all transportation, guides, admissions, and 5-star ITC hotels in each city.”
Kristopher
“Our experience with Rough Guides for our trip to India was excellent. The logistics were seamless, and the staff—representatives, guides, and drivers—were professional and friendly throughout. The hotels mostly exceeded our expectations, the restaurant recommendations were spot on, and the itinerary was carried out smoothly, with no major issues. Overall, we were very satisfied with the service and would highly recommend them.”
Steve
“The trip was organized perfectly and I had a wonderful time. My guide managed a couple of changes that occurred along the way including a different hotel on Heraklion and a cancelled tour. The hotels were really good. The one on Naxos was literally feet from an amazing beach. ”
Mary
“Wonderful trip to Italy My husband and I just returned from a wonderful trip to Italy. We booked our trip through Rough Guides who put us in touch with a local travel agent, Analisa. She customized the perfect itinerary for us, and we could not have been happier with her service. We visited Sorrento, Florence and Rome. Analisa arranged three beautiful hotels, numerous day trips, and all of our transportation including private drivers and train tickets. She gave us an emergency phone contact if we had any questions during our trip. It was all perfect, there is no way I could have done all this by myself. I would not hesitate to book another trip with Analisa in the future!”
Diane
“Our hotels, Tours and transportation were great but it was the communication with the representatives that was unexpected and reassuring. Someone communicated with us throughout our trip and made our experience outstanding, I would highly recommend this tour company. ”